• Facebook
  • Twitter
  • Instagram
  • TikTok
  • YouTube
Consumer Diaries

Consumer Diaries

    • Home
    • The Reponses
      • Phakeni Makowane responds to complaint on MTN Advert
      • Shoprite,Livingstone Responds to Complaint!
    • Consumer Education
      • A Company is not your friend : Know your enemy
      • A little Honesty for the Zambian Consumer,Please!
      • Assessing the Impact of Plastic Bag Charges: A Call for a Sustainable Solution in Zambia
      • Avoiding a Christmas Financial Hangover! The Christmas Series: Part 1
        • Surviving Christmas; 6 Ideas on How to best spend Christmas! The Christmas Series:Part 2
      • Beware of Unfair Practices: Commission Warns Against Tying Day-Old Chicks to Stockfeed
      • Can I still lodge a complaint if an item I bought develops a fault after some time?
      • CONSUMER PROTECTION UNDER THE COMPETITION AND CONSUMER PROTECTION ACT (CCPA) No. 24 of 2010
        • SECTION 45 – 46: Unfair Trading
          • SECTION 47 : False or misleading representation
            • SECTION 48 : Prohibition of Display of Disclaimers
              • SECTION 49 : Prohibition of Supply of Defective Goods and Unsuitable Services
                • SECTION 50 : Product Labelling
                  • SECTION 51 : Price display
                    • SECTION 52 : Consumer Product Safety
                      • SECTION 53 : Unfair Contract Terms
                        • HOW CAN I OBTAIN FURTHER INFORMATION ON THIS ACT AND ABOUT CCPC?
      • CONSUMER RIGHTS
        • Electricity Consumers Rights and Obligations
        • Postal and Courier Services Consumers Rights
        • Telecommunications Consumer Rights
      • Consumer Tips – CCPC
      • Consuming Safe Bottled Water and Other Beverages
      • Currency Re-domination/Re-basing Explained!
      • Customer Service delivery in Zambia, a worrying concern!
      • Demand Transparency for Informed Choices
      • Do’s and Don’t’s for Shoppers!
      • Electricity Consumer Charter of Zambia
      • Energy Efficient Tips
      • Exploring the Phenomenon of Matebeto: Zambia’s Unique Culinary Experience
      • Friend request
      • General Buying Tips- Identifying and Stopping Fraud!
      • GMOs: What you need to know about them (Part 1)
        • GMOs: What you need to know about them (Part 2)
      • Hotel Etiquette – Part One
      • Hotel Etiquette – Part Two
      • How to Find the Right Courier Service Specialists to Ship Anything
      • Impact of Rising Inflation Rate on Consumers
      • Improved Regulatory Action – A Remedy to Improved Consumer Protection in Zambia
      • Is your bottled water safe? – A Call to Action for Safer Packaged Water in Zambia
      • Is ZamCash Endangering Next of Kin Without Consent?
      • Know Your Consumer Rights
      • Learning from the Cameroonians;“Open up the mobile telecom sector for more investment and Competition”
      • Make your grocery budget stretch
      • MUD AND MARKETING
      • Navigating the Mandatory 10% Service Charge in Zambia: A Call for Professionalism
      • Navigating the Quirky World of Current Balance and Available Balance
      • Navigating Zambia’s Real Estate Market: The Importance of Licensed Estate Agents
      • Over 50 carcinogens in Tobacco
      • Protecting Your Right to Choose: The case of school uniforms 
      • Public Sector Blues: Consumer Perspectives Part 1
        • Public Sector Blues: Consumer perspectives Part II Zambian Fire Fighter Services
      • Registration of Sim Cards
      • Regulation of Postal and Courier Services
      • Renting /Leasing
      • State of consumer protection in Zambia
      • Steps the consumer must take when the product you purchased is defective or unsuitable.
      • Steps to Take When Filing a Complaint
      • Sweeping off, of ICT substandard products by ZICTA welcome-CUTS International
      • The Frustration of Online Consumers: When Sellers Request Inboxing for Price and Details
      • The Legal Reality of “Park at Your Own Risk” and “Swim at Your Own Risk” Disclaimers in Zambia
      • The Mobile Money Revolution in Zambia
      • The Quest to define Zambian fashion/ style
      • The Zambian Government Should Invest More In Consumer Protection Measures
      • There is need for Prescription Drug Audits in Zambia
      • Top 10 Tips when hiring builders
      • Transforming Urban Landscapes: The Recent Removal of Street Vendors in Zambia
      • Unfair Contract Terms in the Health Care Sector
      • Unfair Pricing: Challenging Color-Based Price Disparities
      • Unlocking Local Tourism in Zambia Through Accessibility and Inclusivity
      • Unmasking Trade Kings Group’s Manufacturing Strategy: A Cause for Concern
      • Unveiling the Shackles on Consumer Freedom: The Wireless Broadband MiFi Conundrum
      • WEDNESDAY BOYCOTT
      • What Is Zambia’s Technology Agenda?
      • Who is going to be the first one to make things right: Airtel, MTN and Zamtel?
      • Why consumer education should start at a nascent stage
      • Your Right to Quality and Warranty
      • Your Role in Monitoring the Quality of Service in the Telecommunications Sector
      • Zambian Entrepreneur Math: Zambia’s Bizarre Consumer Economics – When Numbers Don’t Add Up
      • ZESCO’s Renewable Energy Initiatives and Environmental Compliance
    • Consumer News
      • Airtel asked to reduce cost of its services
      • Airtel attracts most complaints as MTN leads in efficiency
      • Airtel sends goodwill messages
      • Airtel subscribers to boycott Airtel services
      • Airtel Zambia blocks callers to its call center if they call more than 3 times in a day -ZICTA
      • August inflation drops to 8.3 percent
      • Barclays launches visa platinum debit card
      • Blackberry problems spread to US
      • BoZ’s handling of Finance Banks’ sale was not in the interest of Competition” CUTS International
      • Cabinet approves Kwacha rebasing
      • Cavmont launches church account
      • CCPC seizes expired baby formula from Kamwala shop
      • CCPC Takes a Stand: Uncovering Corporate Greed and Market Sabotage in Zambia
      • CCPC TO TIGHTEN MONITORING MECHANISM IN THE WAKE OF THE WIN BIG SCANDAL!
      • Cell Z intros 3G network
      • Consumers warned of Fake Black Friday Sales Promotions
      • Copperbelt minister shocked at state of Ndola Central hospital
      • Demand for dressed chicken increases
      • Erratic power supply hurting hospital operations
      • Expired goods flood Soweto Market
      • FNB Zambia launches Home Loans
      • Forcing subscribers to use credit for Internet bundles within a given time is illegal-CCPC
      • Fuel prices to drop by 30%
      • Fuel supply disrupted
      • Government asks manufacturers of infant formula and baby food stuffs to take them off the shelf
      • Government asks ZICTA to come up with legislation to deal Internet misuse
      • Government bans the sale and importation of Tujilijili
      • Government suspends Zambezi Airline Air operating certificate.
      • Jesuit Centre for Theological Reflection(JCTR) monthly BNB analysis and press releases
        • ADDRESS THE RISING COST OF BASIC FOOD ITEMS,JCTR 09/09/12
          • JCTR BASIC NEEDS BASKET: LUSAKA,AUGUST 2012
        • COST OF LIVING STILL HIGH DESPITE REDUCTION IN POVERTY LINE, SAYS JCTR
        • COST OF LIVING STILL HIGH DESPITE STABLE INFLATION RATE,JCTR
        • DECENT EMPLOYMENT – ESCAPE ROUTE OUT OF POVERTY FOR ZAMBIANS,JCTR
        • INVEST IN CONDITIONAL CASH TRANSFERS JCTR URGES GOVERNMENT, JCTR 17th April, 2012
        • JCTR BASIC NEEDS BASKET: LUSAKA September 2011
        • JCTR BASIC NEEDS BASKET: LUSAKA , August 2011
        • JCTR PRESS RELEASE 10 /10/2011: COMPREHENSIVE POLICY EVALUATION ESSENTIAL TO MEETING BASIC NEEDS
        • JCTR PRESS RELEASE, 14 SEPTEMBER 2011:Peace & Stability Cardinal to Meeting Basic Needs, says JCTR
        • WHAT DOES REBASING OF KWACHA MEAN TO THE POOR,JCTR
      • Kwacha recovery continues
      • LCC acquires refuse collection equipment worth K5billion
      • LCC commends Lusaka supermarkets for not selling alcohol on Sundays
      • LCC stops providing any more refuse bins to residential areas in Lusaka
      • Livingstone Health Inspectors indefinitely close Shoprite
      • Lusaka bakeries defy Presidential directive not to increase price of bread
      • Mobile Internet Bundle charges exobintantly high- Zambia Consumer Association
      • Mobile telephony poised for 80% growth by 2013
      • MTN in $100m network plan
      • My experience with Zambezi Airlines
      • New minister to review energy tariffs
      • NWASCO Introduces Consumer Roving Forum in Provincial Towns
      • Out of Date And On Your Plate
      • Permit for Shoprite Stores to import chickens has been revoked-Minister
      • PRESS STATEMENT FROM ZICTA OVER COMPLAINTS AGAINST TRANSMISSION OF UNSOLICITED PROMOTIONAL TEXT (SMS) MESSAGES BY MOBILE SERVICE PROVIDERS
      • Price of bread to rise by K500
      • Proflight, MTN in mobile ticketing pact
      • Promotional SMS: ZICTA warns mobile phone providers
      • Rebased Kwacha to maintain same value – BOZ
      • Residential customer connection increases
      • Rising cost of living hitting low income earners – JCTR
      • Sanitation considered a waste of resources in Zambia?
      • SIM and phone registration started in 2009, has nothing to do with PF-ZICTA
      • Superior Milling slashes prices
      • Tujilijili ban: Bitter lessons learnt
      • Unmet Basic Needs a Threat to an AIDS Free Generation’ JCTR
      • Use Airtel Money to pay civil servants, government urged
      • UTH suspends surgeries as Ventilation system breaksdown
      • Zambeef pledge not to increase the price of bread
      • Zambezi Portland ups cement production increase
      • Zambia October Inflation drops by 0.1 percent
      • Zambia’s New Currency – The Heritage Series Unveiled
      • Zanaco,Indo-Zambia,lower interest rates
      • Zesco explains current load-shedding
      • Zesco withdraws tarrif hike
      • ZICTA warns traders over cheap mobile phones
    • Consumer Directory
      • Banks and Financial Institutions
      • Industry Regulatory and Statutory Bodies
      • Insurance
      • Retail
      • Telecommunications
    • Deals and Giveaways
    • About Us
    • Disclosure
    • Privacy Policy
    • Work With Us – Partner with Consumer Diaries

Consumer Opinion

  • Why Are Zambian Takeaway Spots Closing So Early? A Culinary Question That Deserves More Than a Bite-Sized Answer
    May 12, 2025

    Why Are Zambian Takeaway Spots Closing So Early? A Culinary Question That Deserves More Than a Bite-Sized Answer

    consumerdiaries
  • Why Are We Paying for Paper Bags at Takeaways?
    April 24, 2025

    Why Are We Paying for Paper Bags at Takeaways?

    consumerdiaries
  • Why I can’t stand Mumba Yachi performing in boxers
    April 14, 2025

    Why I can’t stand Mumba Yachi performing in boxers

    consumerdiaries
  • “We Just Want to Celebrate – Not Get Robbed!”
    April 8, 2025

    “We Just Want to Celebrate – Not Get Robbed!”

    consumerdiaries

Archives

Health.

Fashion.

Food.

Shopping.

Events.

Fiction.

Travel.

Japan.

Education.

Consumer Diaries is committed to improving the consumer experience. Through the online content we publish, we provide independent, consumer-driven insights on the products and services that impact everyday life. From in-depth reviews and buying guides to consumer rights advocacy, we amplify real-life experiences, expert opinions, and practical advice—empowering consumers to make informed choices in an ever-evolving marketplace.

Subscribe to our newsletters. We’ll keep you in the loop.

  • Facebook
  • Twitter
  • Instagram
  • YouTube
    • Home
    • The Reponses
      • Phakeni Makowane responds to complaint on MTN Advert
      • Shoprite,Livingstone Responds to Complaint!
    • Consumer Education
      • A Company is not your friend : Know your enemy
      • A little Honesty for the Zambian Consumer,Please!
      • Assessing the Impact of Plastic Bag Charges: A Call for a Sustainable Solution in Zambia
      • Avoiding a Christmas Financial Hangover! The Christmas Series: Part 1
        • Surviving Christmas; 6 Ideas on How to best spend Christmas! The Christmas Series:Part 2
      • Beware of Unfair Practices: Commission Warns Against Tying Day-Old Chicks to Stockfeed
      • Can I still lodge a complaint if an item I bought develops a fault after some time?
      • CONSUMER PROTECTION UNDER THE COMPETITION AND CONSUMER PROTECTION ACT (CCPA) No. 24 of 2010
        • SECTION 45 – 46: Unfair Trading
          • SECTION 47 : False or misleading representation
            • SECTION 48 : Prohibition of Display of Disclaimers
              • SECTION 49 : Prohibition of Supply of Defective Goods and Unsuitable Services
                • SECTION 50 : Product Labelling
                  • SECTION 51 : Price display
                    • SECTION 52 : Consumer Product Safety
                      • SECTION 53 : Unfair Contract Terms
                        • HOW CAN I OBTAIN FURTHER INFORMATION ON THIS ACT AND ABOUT CCPC?
      • CONSUMER RIGHTS
        • Electricity Consumers Rights and Obligations
        • Postal and Courier Services Consumers Rights
        • Telecommunications Consumer Rights
      • Consumer Tips – CCPC
      • Consuming Safe Bottled Water and Other Beverages
      • Currency Re-domination/Re-basing Explained!
      • Customer Service delivery in Zambia, a worrying concern!
      • Demand Transparency for Informed Choices
      • Do’s and Don’t’s for Shoppers!
      • Electricity Consumer Charter of Zambia
      • Energy Efficient Tips
      • Exploring the Phenomenon of Matebeto: Zambia’s Unique Culinary Experience
      • Friend request
      • General Buying Tips- Identifying and Stopping Fraud!
      • GMOs: What you need to know about them (Part 1)
        • GMOs: What you need to know about them (Part 2)
      • Hotel Etiquette – Part One
      • Hotel Etiquette – Part Two
      • How to Find the Right Courier Service Specialists to Ship Anything
      • Impact of Rising Inflation Rate on Consumers
      • Improved Regulatory Action – A Remedy to Improved Consumer Protection in Zambia
      • Is your bottled water safe? – A Call to Action for Safer Packaged Water in Zambia
      • Is ZamCash Endangering Next of Kin Without Consent?
      • Know Your Consumer Rights
      • Learning from the Cameroonians;“Open up the mobile telecom sector for more investment and Competition”
      • Make your grocery budget stretch
      • MUD AND MARKETING
      • Navigating the Mandatory 10% Service Charge in Zambia: A Call for Professionalism
      • Navigating the Quirky World of Current Balance and Available Balance
      • Navigating Zambia’s Real Estate Market: The Importance of Licensed Estate Agents
      • Over 50 carcinogens in Tobacco
      • Protecting Your Right to Choose: The case of school uniforms 
      • Public Sector Blues: Consumer Perspectives Part 1
        • Public Sector Blues: Consumer perspectives Part II Zambian Fire Fighter Services
      • Registration of Sim Cards
      • Regulation of Postal and Courier Services
      • Renting /Leasing
      • State of consumer protection in Zambia
      • Steps the consumer must take when the product you purchased is defective or unsuitable.
      • Steps to Take When Filing a Complaint
      • Sweeping off, of ICT substandard products by ZICTA welcome-CUTS International
      • The Frustration of Online Consumers: When Sellers Request Inboxing for Price and Details
      • The Legal Reality of “Park at Your Own Risk” and “Swim at Your Own Risk” Disclaimers in Zambia
      • The Mobile Money Revolution in Zambia
      • The Quest to define Zambian fashion/ style
      • The Zambian Government Should Invest More In Consumer Protection Measures
      • There is need for Prescription Drug Audits in Zambia
      • Top 10 Tips when hiring builders
      • Transforming Urban Landscapes: The Recent Removal of Street Vendors in Zambia
      • Unfair Contract Terms in the Health Care Sector
      • Unfair Pricing: Challenging Color-Based Price Disparities
      • Unlocking Local Tourism in Zambia Through Accessibility and Inclusivity
      • Unmasking Trade Kings Group’s Manufacturing Strategy: A Cause for Concern
      • Unveiling the Shackles on Consumer Freedom: The Wireless Broadband MiFi Conundrum
      • WEDNESDAY BOYCOTT
      • What Is Zambia’s Technology Agenda?
      • Who is going to be the first one to make things right: Airtel, MTN and Zamtel?
      • Why consumer education should start at a nascent stage
      • Your Right to Quality and Warranty
      • Your Role in Monitoring the Quality of Service in the Telecommunications Sector
      • Zambian Entrepreneur Math: Zambia’s Bizarre Consumer Economics – When Numbers Don’t Add Up
      • ZESCO’s Renewable Energy Initiatives and Environmental Compliance
    • Consumer News
      • Airtel asked to reduce cost of its services
      • Airtel attracts most complaints as MTN leads in efficiency
      • Airtel sends goodwill messages
      • Airtel subscribers to boycott Airtel services
      • Airtel Zambia blocks callers to its call center if they call more than 3 times in a day -ZICTA
      • August inflation drops to 8.3 percent
      • Barclays launches visa platinum debit card
      • Blackberry problems spread to US
      • BoZ’s handling of Finance Banks’ sale was not in the interest of Competition” CUTS International
      • Cabinet approves Kwacha rebasing
      • Cavmont launches church account
      • CCPC seizes expired baby formula from Kamwala shop
      • CCPC Takes a Stand: Uncovering Corporate Greed and Market Sabotage in Zambia
      • CCPC TO TIGHTEN MONITORING MECHANISM IN THE WAKE OF THE WIN BIG SCANDAL!
      • Cell Z intros 3G network
      • Consumers warned of Fake Black Friday Sales Promotions
      • Copperbelt minister shocked at state of Ndola Central hospital
      • Demand for dressed chicken increases
      • Erratic power supply hurting hospital operations
      • Expired goods flood Soweto Market
      • FNB Zambia launches Home Loans
      • Forcing subscribers to use credit for Internet bundles within a given time is illegal-CCPC
      • Fuel prices to drop by 30%
      • Fuel supply disrupted
      • Government asks manufacturers of infant formula and baby food stuffs to take them off the shelf
      • Government asks ZICTA to come up with legislation to deal Internet misuse
      • Government bans the sale and importation of Tujilijili
      • Government suspends Zambezi Airline Air operating certificate.
      • Jesuit Centre for Theological Reflection(JCTR) monthly BNB analysis and press releases
        • ADDRESS THE RISING COST OF BASIC FOOD ITEMS,JCTR 09/09/12
          • JCTR BASIC NEEDS BASKET: LUSAKA,AUGUST 2012
        • COST OF LIVING STILL HIGH DESPITE REDUCTION IN POVERTY LINE, SAYS JCTR
        • COST OF LIVING STILL HIGH DESPITE STABLE INFLATION RATE,JCTR
        • DECENT EMPLOYMENT – ESCAPE ROUTE OUT OF POVERTY FOR ZAMBIANS,JCTR
        • INVEST IN CONDITIONAL CASH TRANSFERS JCTR URGES GOVERNMENT, JCTR 17th April, 2012
        • JCTR BASIC NEEDS BASKET: LUSAKA September 2011
        • JCTR BASIC NEEDS BASKET: LUSAKA , August 2011
        • JCTR PRESS RELEASE 10 /10/2011: COMPREHENSIVE POLICY EVALUATION ESSENTIAL TO MEETING BASIC NEEDS
        • JCTR PRESS RELEASE, 14 SEPTEMBER 2011:Peace & Stability Cardinal to Meeting Basic Needs, says JCTR
        • WHAT DOES REBASING OF KWACHA MEAN TO THE POOR,JCTR
      • Kwacha recovery continues
      • LCC acquires refuse collection equipment worth K5billion
      • LCC commends Lusaka supermarkets for not selling alcohol on Sundays
      • LCC stops providing any more refuse bins to residential areas in Lusaka
      • Livingstone Health Inspectors indefinitely close Shoprite
      • Lusaka bakeries defy Presidential directive not to increase price of bread
      • Mobile Internet Bundle charges exobintantly high- Zambia Consumer Association
      • Mobile telephony poised for 80% growth by 2013
      • MTN in $100m network plan
      • My experience with Zambezi Airlines
      • New minister to review energy tariffs
      • NWASCO Introduces Consumer Roving Forum in Provincial Towns
      • Out of Date And On Your Plate
      • Permit for Shoprite Stores to import chickens has been revoked-Minister
      • PRESS STATEMENT FROM ZICTA OVER COMPLAINTS AGAINST TRANSMISSION OF UNSOLICITED PROMOTIONAL TEXT (SMS) MESSAGES BY MOBILE SERVICE PROVIDERS
      • Price of bread to rise by K500
      • Proflight, MTN in mobile ticketing pact
      • Promotional SMS: ZICTA warns mobile phone providers
      • Rebased Kwacha to maintain same value – BOZ
      • Residential customer connection increases
      • Rising cost of living hitting low income earners – JCTR
      • Sanitation considered a waste of resources in Zambia?
      • SIM and phone registration started in 2009, has nothing to do with PF-ZICTA
      • Superior Milling slashes prices
      • Tujilijili ban: Bitter lessons learnt
      • Unmet Basic Needs a Threat to an AIDS Free Generation’ JCTR
      • Use Airtel Money to pay civil servants, government urged
      • UTH suspends surgeries as Ventilation system breaksdown
      • Zambeef pledge not to increase the price of bread
      • Zambezi Portland ups cement production increase
      • Zambia October Inflation drops by 0.1 percent
      • Zambia’s New Currency – The Heritage Series Unveiled
      • Zanaco,Indo-Zambia,lower interest rates
      • Zesco explains current load-shedding
      • Zesco withdraws tarrif hike
      • ZICTA warns traders over cheap mobile phones
    • Consumer Directory
      • Banks and Financial Institutions
      • Industry Regulatory and Statutory Bodies
      • Insurance
      • Retail
      • Telecommunications
    • Deals and Giveaways
    • About Us
    • Disclosure
    • Privacy Policy
    • Work With Us – Partner with Consumer Diaries

Designed with WordPress

 

Loading Comments...